Please read the following Terms Of Service agreement before proceeding, then continue ordering. These policies are designed to protect the best interests of our customers as a whole. Crisolution's policy is to act as a neutral provider of access to the global Internet. We reserve the right to suspend or cancel a customer's access to any or all services provided by us if it is decided that the account has been inappropriately used.
All shared hosting services are intended for the end-user only and may not be subleased, sold or given to third parties
Any products and services to be provided to Client will be at a professional level of quality conforming to generally accepted industry standards and in compliance in all material respect with all applicable laws and regulations. Except as otherwise expressly provided in this agreement, Crisolution does not make and hereby disclaims any and all other warranties, expressed or implied including any and all warranties of merchantability or fitness for a particular purpose.
Clients are responsible for frequently backing up their files on our system. Crisolution cannot be held responsible for the deletion of users' files, whether intentional or unintentional.
Authorization of Charges
Crisolution will bill for services rendered which are due within seven (7) days. Client authorizes Crisolution to charge credit card supplied by Client if stored within our billing system. Paypal or check/money orders are also accepted if Client chooses not to store a credit card.
Crisolution may discontinue service for failure to make payment for initial fees or any re-occurring fees thereafter. Crisolution reserves the right to refuse, suspend, or cancel service pending receipt of a valid payment.
All services provided by Crisolution may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States federal, state, or local law is strictly prohibited. This includes but is not limited to copyrighted or trademarked material and material protected by trade secret.
Warez Warez Policy: Actual files, including but not limited to pirated software, hacker programs, cracks, and MP3 files, are strictly prohibited from being stored on any Crisolution servers.
Examples of unacceptable content include but are not limited to the following: Pirated software, Hacker programs or archives, illegal audio files or archives.
IRC and camfrog servers are strictly prohibited.
Crisolution reserves the right to disable any material from Client's web space that is reasonably deemed unacceptable.
Crisolution reserves the right to suspend Client's account our discretion if said material is discovered.
Crisolution is the sole arbiter as to what constitutes a violation of the above provisions.
Crisolution reserves the right to suspend any client which violates section 3 of our Terms Of Service.
Shared Hosting Application Restrictions
VPS servers are not permitted to run CPU mining programs. Shared Webhosting Restrictions: The Client is allowed to freely install CGI/PHP applications; however, Crisolution reserves the right to disable any application that unreasonably effects or interferes with normal server operations. Said situation is highly unlikely. Some scripts and sites are not allowed on shared hosting: *Tube / YouTube clone sites, adult content, file archives, email archives, mirror sites, image and file upload sites. No single shared hosting account is permitted to use more than 20% of the server resources at a time. A single account is limited to 400,000 inodes at any given time. E-mail such as junk mail should be permanently deleted. Crisolution may impose storage fees of $.15 per GB for accounts that are using an unreasonable amount of resources on a shared hosting package.
Crisolution servers may not be the source or intermediary involved in the transmission of Spam, Spamware and other Spam Software or misuse of SMTP. Client's domain or IP may not be referenced as originator or intermediary in any of the above.
Crisolution considers Spam to be any mass unsolicited message in the mediums of newsgroups and e-mail.
The actions stated above will not be tolerated. Violation will result in the immediate deactivation of services without a refund of any kind. Furthermore, a fine of one-hundred (100) US dollars will be imposed for each spam policy violation. Crisolution is the sole arbiter as to what constitutes a violation of the above provisions.
Crisolution IP blocks may not be used for IP rotation while sending emails. Crisolution may, through feedback loop monitoring, block SMTP traffic on a server found to be sending email through multiple IP addresses. Failure to respond to SPAM complaints will result in a block against SMTP traffic and may result in account termination. Further mailing list policies are included in the Email / Mailing List Policy.
Any attempt to undermine or cause harm to a Crisolution server or another Crisolution Client is strictly prohibited.
Any attempt to undermine any Crisolution web site or a web site of another Crisolution Client is strictly prohibited and may result in immediate termination of services rendered by Crisolution without refund. Crisolution is the sole arbiter as to what constitutes a violation of the above provisions. A fine of two-hundred (200) USD may be implemented for intentional server abuse.
Client agrees that it will defend, indemnify, and hold harmless Crisolution from any and all demands, fines, liabilities, losses, costs, claims, and expenses, including attorney's fees, asserted against Crisolution, its employees, officers, agents, and directors that may arise or result from any service provided or performed, or agreed to be performed, or any product sold by Client, its employees, officers, agents, and directors.
The Client agrees that it will defend, indemnify, and hold harmless Crisolution against any liabilities, including but not limited to, those arising out of (1) any injury to person or property caused by any product sold or service rendered or otherwise distributed in connection with Crisolution's servers; (2) any material supplied by the Client infringing upon or allegedly infringing upon the proprietary rights of a third party; (3) copyright infringement; and (4) any defective products sold to the Client's customer from Crisolution's servers.
Crisolution assumes no liability of the Client for failure to follow this Agreement and any results caused by the acts, omissions or negligence of the Client, sub-contractor or an agent of Client or an employee of anyone to them, including, but not limited to, claims of third parties arising out of or resulting from or in connection with the Client's products, messages, programs, caller contracts, promotions, advertising, infringement or any claim for libel or slander or violation of copyright, trademark or other intellectual property rights. Any attempt to undermine any Crisolution web site or a web site of another Crisolution Client is strictly prohibited and may result in immediate termination of services rendered by Crisolution without refund. Crisolution is the sole arbiter as to what constitutes a violation of the above provisions. A fine of two- hundred (200) USD may be implemented for intentional server abuse.
Crisolution will not be held responsible for any damages you or your business may suffer. Crisolution makes no warranties of any kind, expressed or implied, for services rendered. Crisolution disclaims any warranty or merchantability or fitness for a particular purpose. Crisolution assumes no liability for disruptions or improper operation of its equipment or software for any reason, including, but not limited to, vandalism, theft, phone service outages, Internet disruptions, human error, extreme or severe weather conditions or any other causes in the nature of "Acts of God" or force majeure. Crisolution will not be responsible for consequential damages or punitive or exemplary damages under any circumstances. In no case will Client be entitled to recover damages from Crisolution.
A The term of this Agreement will continue until a notice of cancellation by Crisolution or Client is given, or until terminated under other provisions of this Agreement. Crisolution reserves the right to terminate this Agreement with cause upon notification to the Client. Crisolution may further terminate this Agreement immediately without notice at any time the Client breaches any part of this Agreement, or if any program or facility used by Crisolution to implement this Agreement is disrupted or terminated for any reason.
B 9.b is only applicable to Web Hosting Accounts (packages Standard, Windows, and WordPress). Client may request Crisolution refunds money within 30 days after sign up has taken place. Client will be refunded the full amount they have paid. If 30 days have passed, Client may cancel the service, however, Client forfeits monies paid to Crisolution. Client may cancel an account with Crisolution and be removed from billing, thereby stopping all future charges.
C 9.c is only applicable to Dedicated/Colocation and IP Transit accounts. Refunds will be issued to any order before service turn up at Client's request. Refunds are not offered on Dedicated servers, colocation space, VPS, licensing or IP transit after service has started. Termination must be requested in writing with a 45-day notice.
D These policies may be modified or changed by Crisolution. Crisolution will inform client of any major policy changes.
Presumption of Agreement
By signing up with Crisolution, be it using Crisolution's online sign-up form or contacting in any way an employee, officer, agent, and director with the request for Crisolution to provide Client services, Client (1) authorizes Crisolution to take the actions necessary in order to setup Client's account, including charging a credit card, if applicable, supplied by Client at the time of sign up; and (2) agrees to each and every provision outlined in this Agreement and shall hold to said Agreement in the court of law.
In the event Client defaults in any provision or fails to perform under this Agreement, Crisolution will be entitled to damages, costs, and attorney's fees from the Client.